Chapter Summary

1.  Language Functions
 a. Expressions of happiness
  •  I am delighted.
  •  It's really a great pleasure.
 b. Expressions of giving attention (affection)
  •  Are you OK?
  •  What's wrong with you?
 c. Expressions of showing sympathy
  •  I'm sorry to hear that.
  •  You have my sincere condolences.
2.  Genre
 Narrative
 Social Function : to amuse, entertain and to deal with actual or vicarious
experience in different ways.
 Generic Structure
 - Orientation  :  sets the scene and introduces the participants.
 - Complication :  a crisis arises.
 - Resolution  :  the crisis is resolved, for better or for worse